Drop in repair clinic
Device repair service – free diagnosis with no commitment
What is it?
Drop in your faulty device for a free diagnostic and a fixed fee repair quote.
Benefits
- Get a fixed repair fee with no commitment or initial cost
- Same day free diagnostic if brought to us pre 12pm
- Cheaper option than onsite visits for hardware faults
- Perfect for older devices where price point for cost effective repairs
Ad-Hoc support
Use us when you need us with no on-going commitment
What is it?
Charged hourly, use whenever required, no commitment
Benefits
- Perfect for casual use or one time use.
- One-off IT problems or hardware fixes.
- Totally commitment-free.
- A handy way to try us out.
- Ideal for individuals, small businesses or for IT managers with a problem beyond their team’s skillset.
Retainer Support
Pay for a block of hours up front, receive a discount on those hours.
What is it?
Pre-buy hours at a discounted rate. To be used within one year of purchase.
Benefits
- Peace of mind with support on tap.
- No need for end-users to get permission from accounts department for a given task.
- Access to our expertise, on tap, without commitment.
- Full IT support for a range of issues – networks, network devices, software.
Fixed-fee contracts
Purchase a yearly support contract for ease of mind and full on-going support. Tap into our expert IT leadership.
What is it?
For a monthly fixed fee (based on the size of your organisation), we’ll not only cover all IT issues, but also preempt and prevent issues. (Excludes hardware and software purchases)
Benefits
- Leadership on your business’s IT strategy, security, best practice and where to invest your IT budget.
- Over 25 years experience in IT decision making and strategy. We can become your virtual IT director.
- Access to our expertise, on tap, without commitment.
- Full IT support for a range of issues – networks, network devices, software. We can be your IT department.
- Preventative measures.
- Monitoring and fixes.
- Advice on system setup.